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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chris LeBlanc

October 28, 2025

5  out of  5
rating by Chris LeBlanc
"Deanie at State Farm is awesome! She’s super friendly, easy to talk to, and really knows her stuff. Anytime I’ve had questions, she’s quick to respond and always helpful. It’s nice working with someone who actually cares about their customers. Highly recommend Deanie if you need insurance. Big thank you to Deanie and the whole State Farm team for the great service!"
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patty da angel

October 27, 2025

5  out of  5
rating by patty da angel
"The people who work at this agency are out of this world. They are always here to help. Cathy was there for me just today and anytime I need her. Thanks, Cathy. Nicole is also always there when I need her. The others are also helpful if needed. Great Big Thanks Terry Bertrand and all his staff."
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JOANN LAVERGNE

October 27, 2025

5  out of  5
rating by JOANN LAVERGNE
"I’ve been with State Farm for many years now, I can say while it’s never fun dealing with insurance issues, the staff has always made it very easy for me, Nicole especially has always been so accommodating and helpful!"
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Erica S

October 24, 2025

5  out of  5
rating by Erica S
"Great service and friendly staff. Can't recommend Cathy enough. She's always helpful and kind. She goes above and beyond!"
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Elizabeth Hebert

October 23, 2025

5  out of  5
rating by Elizabeth Hebert
"I have been with State Farm for some years now and they have always been kind and helpful when it comes to helping me with my insurance!! I love going to Deanie, she has always been helpful in making informed decisions with my policy!!"
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Syperthia Broussard

October 23, 2025

5  out of  5
rating by Syperthia Broussard
"I have been with this branch of State Farm for 20+years.The staff is always very helpful in person or by phone. I have mostly delt with Cathy LeJeune,she is very knowledgeable an is willing to do what's is best for me.I highly recommend her an State Farm for your insurance needs."
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Stephanie Himel

October 23, 2025

5  out of  5
rating by Stephanie Himel
"I love my State Farm agent. Naomi is the absolute best! She's been working with us for awhile now and no matter what we throw her way, she's always exceptional, fast, caring and genuine. I encourage you to go see her."
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Cheryl Tyler

October 23, 2025

5  out of  5
rating by Cheryl Tyler
"My family and I have been with Terry Bertrand State Farm for almost 24 years. During this time, Nicole Young has been our go to person. She is the best! Nicole is professional and always eager to help us in any way possible. Their service is excellent!"
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Dusty Simon

October 23, 2025

5  out of  5
rating by Dusty Simon
"Nicole always helps me with whatever I need on my policy and always suggests what’s the best coverage for me. She goes out of her way to make sure I’m taken care of!!"
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Romona Touchet

October 23, 2025

5  out of  5
rating by Romona Touchet
"They have great service ..We have been with them for years and they always have helped us out with any insurance needs and questions or concerns.. we deal with Cathy LeJeune mostly and she is very knowledgeable and takes the time to explain in manner that is well understood...I recommend this company and though everyone else there is great at what they do Cathy is our go too agent!"
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Amber McFlarlain

October 22, 2025

5  out of  5
rating by Amber McFlarlain
"Have been a customer for many years and always satisfied with my service. Recently had a wonderful experience with Mrs. Deanie who helped me get all of my things situated easily and quickly! But everyone who works in this office is always helpful and accommodating."
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Pauline Bourne

October 22, 2025

5  out of  5
rating by Pauline Bourne
"We have been customers of Terry Bertrand State Farm since 2007. We love State Farm Insurance and love working with Deanie because she always has time to sit and explain things. Anytime we have a question, we just call and immediately are helped, whether it’s a new vehicle, claims or policy questions. If Deanie is not available one of the other Office Representatives are always friendly and ready to help."
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Jayme LeJeune

October 22, 2025

5  out of  5
rating by Jayme LeJeune
"Terry Bertrand in Jennings is the best! Everyone in the office is friendly. I like to deal with Naomi, she is very knowledgeable and gets back to you quickly."
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Seth Arizola

October 22, 2025

5  out of  5
rating by Seth Arizola
"Terry Bertrand and his State Farm team are outstanding! They’re responsive, honest, and make insurance easy to understand."
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jason stalsby

October 22, 2025

5  out of  5
rating by jason stalsby
"Naomi has always been great and.has helped me with all my needs and always explains everything when i have questions ."
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Shannon Bertrand

October 22, 2025

4  out of  5
rating by Shannon Bertrand
"Wonderful service and very friendly staff! I usually do business with Deanie. She is always helpful and eager to answer any questions I have.""
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Madonna Hammond

October 22, 2025

5  out of  5
rating by Madonna Hammond
"We have been doing business with Terry Bertand/State Farm for many years. Any time we need assistance in adding a policy or just general questions on existing policies, we have always been treated with kindness and respect. I have spoken with Naomi many times through the years and she has always been patient and upbeat when assisting us. Trust is a very important thing to me and we get this with Terry Bertrand’s State Farm office!"
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Morgan Blanchard Robertson

October 22, 2025

5  out of  5
rating by Morgan Blanchard Robertson
"State Farm has always made me feel like part of their family. Their customer service is outstanding — they take the time to answer every question completely. Deanie WEST is the BEST! She’s friendly, knowledgeable, and always goes above and beyond to help. I can’t recommend her and the entire Terry Bertrand State Farm team enough!"
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stache rozas

October 22, 2025

5  out of  5
rating by stache rozas
"A recent automation in my account resulted in an unwanted change. After multiple failed attempts (full disclosure I’m not very technically adept) at a correction I called my agent and was assisted by Ben Rozas who was extremely helpful and polite and was able correct my account in short order. This is the type of service that makes State Farm worth a few extra dollars a month when compared to other insurance companies that are out there. Thanx Ben and State Farm."
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Liam Pickering

October 22, 2025

5  out of  5
rating by Liam Pickering
"I called to ask a few questions about coverage options and the person I spoke with was super friendly and patient. Even though I’m not a customer yet, they took the time to explain everything clearly. Great first impression!"
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stacey rozas

October 22, 2025

5  out of  5
rating by stacey rozas
"Great customer service and prompt answers"
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Gavin Benoit

October 22, 2025

5  out of  5
rating by Gavin Benoit
"Always treated great, whether in office or over the phone / email. Questions and issues always addressed promptly."
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Brittany LeJeune

September 29, 2025

5  out of  5
rating by Brittany LeJeune
"Great service and very friendly staff! I usually do business with Cathy. She is always helpful and eager to assist in any questions I have."
We responded:
"Thank you, Brittany!"
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Jody THIBEAUX

September 23, 2025

5  out of  5
rating by Jody THIBEAUX
"Naomi was friendly, and helpful. I was able to get life and auto insurance without any hassle. I recommend Terry Bertrand State Farm for all your insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Amy LeBlue

September 23, 2025

5  out of  5
rating by Amy LeBlue
"Everyone is always so helpful when I call especially Naomi! I’m so appreciative of the great customer service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"