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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lucinda Lopez

Lucinda Lopez

November 30, 2025

5  out of  5
rating by Lucinda Lopez
"I need to get a quote on a vehicle that the premium went up with another insurance company I had it with. Deanie helped me out by saving us $25 a month and suggested we take an online course to get us another discount on our policy. Thanks for your help Deanie!!!!"
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Eric Myers

November 22, 2025

5  out of  5
rating by Eric Myers
"We have been with State Farm for at least 20 years I think. My son recently was hit by another driver with State farm insurance. There was no dispute over fault, but we were having an extremely difficult time dealing with SF’s claims dept. We were at wits end and honestly at the point where I understand why many get a lawyer. So I decided to call our State farm representative TB, and spoke with Nicole, and I cannot tell you how impressed I am with her. Nicole has restored our faith in State Farm. She immediately understood where we were coming from and within 24 hours had us on the right track. She is such an asset for State farm."
We responded:
"Thank you, Eric, for sharing your experience! I'm so happy to hear that Nicole was able to assist you and restore your confidence in our services. We truly value her dedication and are grateful to have her on our team. If there's anything else we can do for you, please don't hesitate to reach out."
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Paula Broussard

November 19, 2025

5  out of  5
rating by Paula Broussard
"Kathy"
We responded:
"Thank you, Paula! I'm happy to know Kathy provided you with a great experience. Our team is dedicated to delivering excellent service, and your feedback is appreciated. Let us know if there's anything else we can assist you with!"
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Katie Reed

November 17, 2025

5  out of  5
rating by Katie Reed
"Great place. Cathy has always been very helpful every time we set up our policies and had questions . Great staff"
We responded:
"Thank you, Katie! I'm happy to hear that Cathy and the team have been helpful with your policies and questions. We appreciate your kind words about our staff. If you need anything else, feel free to reach out!"
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Phyllis Cart

November 11, 2025

5  out of  5
rating by Phyllis Cart
"The Terry Bertrand State Farm Office in Jennings, La has been our insurance provider for over 20 years. The service has been excellent. Our contact has always been Cathy Lejeune. We have a great relationship which makes it easier to understand the business. Sincerely appreciate getting a person on the phone every time you call for help. Everyone is always so professional. When Cathy isn't available the coworkers are cross trained to handle your needs. This is a plus in business for today's world. Thank you for great service. Looking forwards to many more years of business with Terry Bertrand State Farm, Jennings, La."
We responded:
"Phyllis - We are happy to hear you are satisfied with the service your receive! Thank you!"
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Claudia Fruge

November 11, 2025

5  out of  5
rating by Claudia Fruge
"Cathy Lejeune, is a big help when I go pay my Ins.very polite,answers any guesting I may have. Always helpful."
We responded:
"Thanks for your review! We appreciate your business!"
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Katrina Benoit

November 3, 2025

4  out of  5
rating by Katrina Benoit
"Nicole at Terry Bertrand State Farm in Jennings is my agent. She is very informative and extremely helpful!"
We responded:
"Katrina - We are happy to be of service and appreciate your business!"
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Ebbylee Robertson

November 3, 2025

5  out of  5
rating by Ebbylee Robertson
"Deanie was very helpful and super knowledgeable about the products that State Farm offers. Made my change from my former insurer very easy. I would highly recommend."
We responded:
"Thank you for taking the time to leave a review! 5 STARS make us smile. We value your business and appreciate the time you took to share your experience with us."
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Joseph Lejeune

November 1, 2025

5  out of  5
rating by Joseph Lejeune
"Great Service!!!"
We responded:
"Thanks for the review, Joseph! We appreciate you!"
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Ruthie May

October 31, 2025

5  out of  5
rating by Ruthie May
"Best-selling sevices"
We responded:
"Thanks so much, Ruthie. We value your time and business!"
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Shannon Simar

October 31, 2025

5  out of  5
rating by Shannon Simar
"Naomi is always so helpful!!"
We responded:
"Thanks so much for sharing your experience with us!"
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Chris LeBlanc

October 28, 2025

5  out of  5
rating by Chris LeBlanc
"Deanie at State Farm is awesome! She’s super friendly, easy to talk to, and really knows her stuff. Anytime I’ve had questions, she’s quick to respond and always helpful. It’s nice working with someone who actually cares about their customers. Highly recommend Deanie if you need insurance. Big thank you to Deanie and the whole State Farm team for the great service!"
We responded:
"Chris - We are grateful for you! We appreciate your business and look forward to serving you!"
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patty da angel

October 27, 2025

5  out of  5
rating by patty da angel
"The people who work at this agency are out of this world. They are always here to help. Cathy was there for me just today and anytime I need her. Thanks, Cathy. Nicole is also always there when I need her. The others are also helpful if needed. Great Big Thanks Terry Bertrand and all his staff."
We responded:
"Thank you for your review Patty! Much appreciated!"
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JOANN LAVERGNE

October 27, 2025

5  out of  5
rating by JOANN LAVERGNE
"I’ve been with State Farm for many years now, I can say while it’s never fun dealing with insurance issues, the staff has always made it very easy for me, Nicole especially has always been so accommodating and helpful!"
We responded:
"Joann - Thanks for that 5 STAR review. Insurance isn't always fun, you're right! If we can make it a pleasant experience for you, we're happy!"
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Erica S

October 24, 2025

5  out of  5
rating by Erica S
"Great service and friendly staff. Can't recommend Cathy enough. She's always helpful and kind. She goes above and beyond!"
We responded:
"Thanks for the 5 STAR review Erica. Happy to know you are happy with the service we provide!"
Profile photo of Elizabeth Hebert

Elizabeth Hebert

October 23, 2025

5  out of  5
rating by Elizabeth Hebert
"I have been with State Farm for some years now and they have always been kind and helpful when it comes to helping me with my insurance!! I love going to Deanie, she has always been helpful in making informed decisions with my policy!!"
We responded:
"Elizabeth - We very much appreciate you! We take the trust you place in us seriously and value your business!"
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Syperthia Broussard

October 23, 2025

5  out of  5
rating by Syperthia Broussard
"I have been with this branch of State Farm for 20+years.The staff is always very helpful in person or by phone. I have mostly delt with Cathy LeJeune,she is very knowledgeable an is willing to do what's is best for me.I highly recommend her an State Farm for your insurance needs."
We responded:
"Syperthia - Thanks so much for taking the time to share your experience with us!"
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Stephanie Himel

October 23, 2025

5  out of  5
rating by Stephanie Himel
"I love my State Farm agent. Naomi is the absolute best! She's been working with us for awhile now and no matter what we throw her way, she's always exceptional, fast, caring and genuine. I encourage you to go see her."
We responded:
"Thank you so much for that amazing review, Stephanie! Top notch service is what we strive for!"
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Cheryl Tyler

October 23, 2025

5  out of  5
rating by Cheryl Tyler
"My family and I have been with Terry Bertrand State Farm for almost 24 years. During this time, Nicole Young has been our go to person. She is the best! Nicole is professional and always eager to help us in any way possible. Their service is excellent!"
We responded:
"WOW! Thanks for sharing your experience with our office. We appreciate your, Cheryl!"
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Dusty Simon

October 23, 2025

5  out of  5
rating by Dusty Simon
"Nicole always helps me with whatever I need on my policy and always suggests what’s the best coverage for me. She goes out of her way to make sure I’m taken care of!!"
We responded:
"Dusty - Thanks for your review! Your opinion matters to us!"
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Romona Touchet

October 23, 2025

5  out of  5
rating by Romona Touchet
"They have great service ..We have been with them for years and they always have helped us out with any insurance needs and questions or concerns.. we deal with Cathy LeJeune mostly and she is very knowledgeable and takes the time to explain in manner that is well understood...I recommend this company and though everyone else there is great at what they do Cathy is our go too agent!"
We responded:
"Thanks Ramona! It means so much to us and your loyalty is valued!"
Profile photo of Amber McFlarlain

Amber McFlarlain

October 22, 2025

5  out of  5
rating by Amber McFlarlain
"Have been a customer for many years and always satisfied with my service. Recently had a wonderful experience with Mrs. Deanie who helped me get all of my things situated easily and quickly! But everyone who works in this office is always helpful and accommodating."
We responded:
"Amber! Thanks so much for taking your valuable time to leave us a review!"
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Pauline Bourne

October 22, 2025

5  out of  5
rating by Pauline Bourne
"We have been customers of Terry Bertrand State Farm since 2007. We love State Farm Insurance and love working with Deanie because she always has time to sit and explain things. Anytime we have a question, we just call and immediately are helped, whether it’s a new vehicle, claims or policy questions. If Deanie is not available one of the other Office Representatives are always friendly and ready to help."
We responded:
"Pauline - THANK YOU! We are happy to know your experience with us is positive. We appreciate you!"
Profile photo of Jayme LeJeune

Jayme LeJeune

October 22, 2025

5  out of  5
rating by Jayme LeJeune
"Terry Bertrand in Jennings is the best! Everyone in the office is friendly. I like to deal with Naomi, she is very knowledgeable and gets back to you quickly."
We responded:
"Jayme - Thanks for the 5 STAR review. We value your time and appreciate the confidence you have placed in us!"
Profile photo of Seth Arizola

Seth Arizola

October 22, 2025

5  out of  5
rating by Seth Arizola
"Terry Bertrand and his State Farm team are outstanding! They’re responsive, honest, and make insurance easy to understand."
We responded:
"Seth - That is a huge compliment and we thank you. Insurance can be confusing, so we pride ourselves on being thorough when explaining coverages, claims and details! "